Frequently Asked Questions
How do i Join ?
I’ve filled out the joining form but haven’t yet received the activation link via Email ?
You should check your Spam folder for the email. If it hasn’t appeared there either, email us at firstname.lastname@example.org
How do i subscribe to the Paid Content ?
How do i Cancel my membership ?
What currency are the prices in ?
Subscriptions are priced in £ Sterling, but Paypal will let you pay in any major currency
Can i Pay Monthly ?
Yes – there is both a monthly-payment option and 3 ‘block’ options of 3, 6 or 12 months. The monthly-paying subscription will run recurring £10/month payments for a year, unless you cancel it before that.
Can i pay / do i have to pay via PayPal ?
Can i pay by Credit Card ?
All payments are taken THROUGH the PayPal portal, but the 3, 6 & 12 month ( not paid monthly ) subscriptions can be paid via Credit/Debit Card on the PayPal site, WITHOUT needing a Paypal account.
Can i switch from Monthly to Annual Payments or vice versa ?
To switch from Monthly-paid to a full years subscription in 1 go, you would need to cancel the monthly payment first, wait until your paid-subscription-level expired, and then pay via the other route. You will remain a ‘free’ member throughout the process and therefore have access to renew or change subscription durations from your Profile page
Where can i download documents ?
All the Free downloads are available as the individual links beside the Videos they are related to. Paid downloads we may offer later will be accessed on their own page